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基本信息
咨询电话:010-62885261 13051501222
【开课时间】2023年12月05日-2023年12月09日
【培训师资】刘老师
【课程费用】¥6,000
【培训地区】浙江 - 嘉兴
【人 气 度】812次
【课件下载】点击下载课程纲要Word版
课程内容
五大工具的整合应用
培训时间/地点:2023年3月7~11日(星期二 ~ 星期六)/常 州
2023年5月23~27日(星期二 ~ 星期六)/合 肥
2023年6月13~17日(星期二 ~ 星期六)/嘉 兴
2023年8月1~5日(星期二 ~ 星期六)/南 京
2023年9月12~16日(星期二 ~ 星期六)/宁 波
2023年11月14~18日(星期二 ~ 星期六)/杭 州
2023年12月5~9日(星期二 ~ 星期六)/嘉 兴
收费标准:¥6000/人
Ø 含授课费、证书费、资料费、午餐费、茶点费、会务费、税费
Ø 不包含学员往返培训场地的交通费用、住宿费用、早餐及晚餐
课程目标:
APQP/FMEA/PPAP/SPC/MSA五大工具能力提升。
参训对象:
质量、技术、生产等相关管理人员及工程师
授课形式:
知识讲解、案例分析讨论、角色演练、小组讨论、互动交流、游戏感悟、头脑风暴、强调学员参与。
课程大纲:
Curriculum outline:
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主题/目标 Theme/objective | 讲 师 lecturer | 学 员 students | |||
课程导入 Curriculum import | 问题提出与小组组建 Problem raising and team building | 自我介绍/分组 Introduce yourself/group | |||
培训目标及要求 Training objectives and requirements | |||||
APQP基础知识 Basic knowledge of APQP | 质量从哪里来? Where does the mass come from? | 提问及回答老师问题 Ask and answer teacher"s questions | |||
APQP的本质 The essence of the APQP | |||||
APQP的关键问题 The key issue with APQP | |||||
APQP的成功法则 APQP"s rules for success | |||||
项目开发主流程及关键节点 Main process and key nodes of project development | |||||
第一阶段:计划与确定项目 Phase 1: planning and identifying projects | 立项阶段必须解决的三大问题 Three major problems must be solved in the project establishment stage
| 顾客呼声与内外部输入 Customer voice with internal and external input |
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制造可行性评估 Manufacturing feasibility assessment |
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三大目标、三大初始条件及保证计划 Three objectives, three initial conditions and assurance plans |
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三大问题剖析及整合性思考 Three problems analysis and integration thinking |
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第二阶段:产品设计与开发 Stage 2: product design and development | 产品设计的基本问题 Basic issues in product design | 功能与结构设计 Functional and structural design | 提问及回答老师问题 Ask and answer teacher"s questions | ||
尺寸与公差设计 Dimension and tolerance design | |||||
材料与配方设计 Material and formula design | |||||
产品设计要考虑的三个方面 There are three aspects to consider in product design | DFMEA | ||||
DFA/M | |||||
关键产品特性确定 Identification of key product characteristics | |||||
设计评审、验证与确认的策划与实施 Planning and implementation of design review, verification and validation | 三者的区别与联系 The difference and connection of the three | ||||
开发DVP The development of DVP | |||||
硬件设施的同步考虑 Synchronization considerations for hardware facilities | (新)设施设备清单 List of (new) facilities and equipment | ||||
(新)工装/检具清单 (new) tooling/fixture list | |||||
供应商的同步开发 Synchronous development of suppliers | 从BOM到选点 From BOM to select point | ||||
第三阶段:过程设计与开发 Stage 3: process design and development | 过程设计:5M的通盘考量 Process design: 5M overall consideration | layout设计与评估 Layout design and evaluation | 提问及回答老师问题 Ask and answer teacher"s questions | ||
过程FMEA与过程系统风险 Process FMEA and process system risk | 过程流程图 Process flow chart | ||||
特殊特性矩阵 Special characteristic matrix | |||||
过程FMEA Process FMEA | |||||
关键控制特性 Key control characteristic | |||||
工艺改善计划实施与评估 Implement and evaluate process improvement plan | |||||
OTS样件与有效生产控制计划 OTS sample and effective production control plan | |||||
制造与检验规范的策划与实施 Planning and implementation of manufacturing and inspection specifications | |||||
包装标准与物流策划 Packaging standards and logistics planning | |||||
第四阶段:产品和过程确认 Stage 4: product and process validation | 有效生产的策划与实施 Effective production planning and implementation |
| 提问及回答老师问题 Ask and answer teacher"s questions | ||
如何通过有效生产验证 How to pass effective production verification | 过程能力 Process capability | ||||
测量系统 Measurement system | |||||
生产节拍 Production of the beat | |||||
质量目标 Quality objectives | |||||
设计目标 Design goals | |||||
可靠性目标 Reliability target | |||||
包装规范 Packing specification | |||||
作业指导书 Operating instruction | |||||
先期策划总结与量产控制计划 Advance planning summary and mass production control plan |
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案例研究4 Case study 4 | |||||
第五阶段:反馈、评定和纠正措施 Stage 5: feedback, evaluation and corrective actions | 初期流动管理与早期遏制 Early flow management and early containment | 提问及回答老师问题 Ask and answer teacher"s questions | |||
制造过程审核与持续改进 Manufacturing process audit and continuous improvement | 普通原因的研究与过程能力提升 Common cause research and process capability improvement | ||||
制造过程审核与流程改进 Manufacturing process audit and process improvement | |||||
顾客反馈的快速响应 Quick response to customer feedback | |||||
课程小结: Curriculum summary: | PDCA循环与同步技术的应用 Application of PDCA cycle and synchronization technology | ||||
内容小结 Contents summary | 课程回顾 Curriculum review | ||||
回答学员问题及疑点澄清 Answer questions and clarification | |||||
课程应用 Curriculum application | 辅导学员制订培训后的APQP改善计划 Coach trainees to develop APQP improvement plan after training | 制订培训后的应用计划 Make application plan after training | |||
应用过程中可能出现的问题及解决途径 Possible problems and solutions in the application process | |||||
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主题/目标 Theme/objective | 讲 师 lecture | 学 员 students | |||
FMEA概述 FMEA overview | FMEA起源 FMEA origin | FMEA哲学 FMEA philosophy | 提问及回答老师问题 Ask and answer teacher"s questions | ||
FMEA起源及推广 FMEA origin and promotion | |||||
FMEA框架 FMEA framework | FMEA基本格式及其最新变化 FMEA basic format and its latest changes | ||||
DFMEA简介 | DFMEA应用时机 DFMEA application timing | 设计开发三种情形对比 Design and development of three cases of comparison | 提问及回答老师问题 Ask and answer teacher"s questions | ||
基本步骤 Basic steps | 新版DFMEA六步法 New DFMEA six-step method | ||||
案例简析 Case analysis | 新版DFMEA简要剖析 New DFMEA brief analysis | ||||
PFMEA | |||||
启动 FMEA 之旅 Start a FMEA tour | 定义范围 Define the scope | 定义范围 Define the scope | 提问及回答老师问题 Ask and answer teacher"s questions | ||
常见缺陷归纳 Induction of common defects | |||||
结构分析 Structure analysis | 工艺流程图 Process flow chart | ||||
功能分析 Functional analysis | 产品/过程特性矩阵分析 Product/process characteristics matrix analysis |
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失效分析 Failure analysis | 失效模式分析 Failure mode analysis | 失效模式定义 Failure mode definition |
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失效模式讨论 Failure mode discussion | |||||
失效后果分析 Failure consequence analysis | 产品失效的外部风险 External risk of product failure |
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产品失效的内部风险 Internal risk of product failure |
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失效起因分析 Failure cause analysis | 失效起因分析方法与深度 Failure cause analysis method and depth |
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小组讨论- 失效起因 Panel discussion - causes of failure | |||||
风险分析(1) Risk analysis (1) | 预防 Prevention
| 什么是预防 What is prevention |
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常见的问题预防方式 Common ways to prevent problems |
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小组练习:所选产品/过程之预防方法 Group exercise: preventive measures for selected products/processes | |||||
探测 Detection | 什么是探测 What is detection |
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常见的问题探测方式 Common problem detection methods |
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小组练习:所选产品/过程之探测方法 Group exercise: detection methods for selected products/processes | |||||
风险分析(1) Risk analysis (1) | 严重度(S)评估 Severity (S) assessment | FMEA所推荐之严重度评分表 FMEA recommended severity rating form |
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小组练习:严重度评价 Group exercise: severity evaluation | |||||
延伸-严重度与关键特性之关联 Extension - correlation between severity and key characteristics |
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频度(O)评估 Frequency (O) evaluation | FMEA所推荐之频度评分表 FMEA recommended frequency rating form |
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小组练习:频度评价 Group exercise: frequency evaluation |
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| 延伸-频度与PPM及CPK之关联 Extension - association of frequency with PPM and CPK |
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探测度(D)评价 Detection (D) evaluation | FMEA推荐探测度评分表之深度解析 Depth analysis of FMEA recommended probe rating scale |
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小组练习:探测度评价 Group exercise: detection evaluation |
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优化改进 Optimization to improve | 确定改进顺序 Determine improvement sequence | 两大基本原则 Two basic principles | 提问及回答老师问题 Ask and answer teacher"s questions | ||
确定改进方案 Determine improvement plan | 改进方向探讨 Discussion on improvement direction | ||||
改进方案确定 Determination of improvement plan | |||||
评估改进效果 Evaluate the improvement effect | 改进效果追踪 Improvement effect tracking | ||||
RPN之重新计算 Recalculation of RPN | |||||
小组练习:如何降低过程风险 Group exercise: how to reduce process risk | |||||
课程小结 Curriculum summary | 内容小结 Contents summary | 课程回顾 Curriculum review | |||
回答学员问题及疑点澄清 Answer questions and clarification | |||||
课程应用 Course application | 辅导学员制订培训后的FMEA推广计划 Coach trainees to make promotion plan of FMEA after training | 制订培训后的应用计划 Make application plan after training | |||
应用过程中可能出现的问题及解决途径 Possible problems and solutions in the application process |
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主题/目标 Theme/objective | 讲 师 lecture | 学 员 students | |
测量系统与测量误差 Measurement system and measurement error | 测量系统 Measurement system | 测量过程与测量系统 Measuring process and measuring system | 讨论/分析公司主要测量仪器所构成的测量系统及常见问题 Discuss/analyze the measuring system and common problems of the company"s main measuring instruments |
测量系统变差 The measuring system goes bad | 测量过程变差来源 Source of variation in measurement process | ||
测量误差的来源 Source of measurement error | |||
测量系统变差对过程决策的影响 Measure the effect of system variation on process decision making | |||
过程变差剖析 Process variation analysis | |||
案例研究1 Case study 1 | |||
测量系统的统计特性 Statistical characteristics of measurement systems | 测量仪器分辨率 Resolution of measuring instrument | 提问及回答老师问题 Ask and answer teacher"s questions | |
测量系统的位置变差与宽度变差 The position variation and width variation of the measuring system | |||
测量系统五性 Five characteristics of measuring system | 偏倚(Bias) | ||
稳定性(Stability) | |||
线性(Linearity) | |||
重复性(Repeatability) | |||
再现性(Reproducibility) | 提问及回答老师问题 Ask and answer teacher"s questions | ||
测量系统分析策划 Measurement system analysis and planning | 分析时机与前期准备 Analyze timing and preparation | 测量系统研究的准备 Preparation of measurement system research | |
测量系统分析的两个阶段 Two stages of measurement system analysis | |||
什么时候需要分析测量系统? When does the measurement system need to be analyzed? | |||
选用适当方法 Use appropriate methods | MSA方法分类与选用 Classification and selection of MSA method | 提问及回答老师问题 Ask and answer teacher"s questions | |
计量型测量系统研究 Research on metrological measurement system | 确定测量系统偏倚的独立样本法 Independent sample method for determining measurement system bias | 偏倚分析指南 Guidelines for bias analysis | |
偏倚分析的MINITAB/EXCEL应用 Bias analysis using MINITAB/EXCEL | |||
偏倚产生的原因分析 Analysis of the causes of bias | |||
案例研究2 Case study 2 | |||
确定测量系统线性 Determine the linearity of the measurement system | 线性分析指南 Linear analysis guide | 提问及回答老师问题 Ask and answer teacher"s questions | |
线性分析的MINITAB/EXCEL应用 Application of MINITAB/EXCEL for linear analysis | |||
非线性产生的原因分析 Cause analysis of nonlinearity | |||
确定测量系统稳定性 Determine the stability of the measurement system | 稳定性分析指南 Stability analysis guide | 提问及回答老师问题 Ask and answer teacher"s questions | |
稳定性分析的MINITAB/EXCEL应用 Stability analysis of MINITAB/EXCEL application | |||
不稳定性产生的原因分析 Cause analysis of instability | |||
确定测量系统重复性&再现性(R&R) Determination of repeatability & reproducibility of measurement system (R&R) | R&R分析指南 R&R analysis guide | 提问及回答老师问题 Ask and answer teacher"s questions | |
R&R分析的MINITAB/EXCEL应用 Application of R&R analysis in MINITAB/EXCEL | |||
重复性/再现性偏大的原因分析 Cause analysis of high repeatability/reproducibility | |||
案例研究 Case study | |||
计数型测量系统研究 Research on counter measurement system | 假设检验分析-交叉表方法 Hypothesis test analysis - cross table method | 交叉表方法指南 Cross table method guide | 提问 Ask questions |
交叉表方法分析的MINITAB/EXCEL应用 Cross table method analysis of the application of MINITAB/EXCEL | |||
课程小结 Curriculum summary | 内容小结 Contents summary | 培训内容回顾及案例点评 Training content review and case review | |
回答学员问题及疑点澄清 Answer questions and clarification |
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主题/目标 Theme/objective | 讲 师 lecture | 学 员 students | |
基础知识 Basic knowledge
| 变差及其来源 Variation and its source | 什么是变差 What is variation | 提问及回答老师问题 Ask and answer teacher"s questions |
变差之主要来源 The main source of variation | |||
均方根定律 Root mean square law | |||
变差与正态分布 Variation and normal distribution | 正态分布之特点与判定方法 Characteristics and determination methods of normal distribution | ||
普通原因与特殊原因 Common cause and special cause | 什么是产生变差的普通原因 What are the common causes of deterioration | ||
什么是产生变差的特殊原因 What are the specific causes of variation | |||
普通原因与特殊原因之判定方法 Determination of common and special causes | |||
小组练习:5M与两类原因之关联 Group exercise :5M associated with two types of causes | |||
确定过程控制模式 Identify process control patterns | 两类过程模式 Two types of process patterns | 传统制造模式之特点与局限 Characteristics and limitations of traditional manufacturing models | 提问及回答老师问题 Ask and answer teacher"s questions |
预防为主的SPC模式 Prevention oriented SPC model | |||
SPC改善循环 SPC improvement cycle | 4类过程的识别与转换 4 types of process identification and transformation | ||
SPC应用循环-AMI SPC application cycle -AMI | |||
小组讨论-我们的过程模式及改善方向 Group discussion - our process model and improvement direction | |||
过程失控判定 Process loss of control determination | 知识准备 Knowledge to prepare | 基本统计概念 Basic statistical concept | 提问及回答老师问题 Ask and answer teacher"s questions |
正态分布与控制图 Normal distribution and control graph | |||
控制图:两大类与两阶段 Control diagrams: two categories and two phases | |||
常规控制图及其判异 Routine control chart and its judgment | 常规控制图选用 General control chart selection | ||
常规控制图制作与应用 General control chart making and application | |||
常规控制图判异法则 General control graph rule | |||
案例研究 Case study | |||
过程能力分析 Process capability analysis | 过程能力分析之常用指标 Common indicators for process capability analysis | CP/CPK | 提问及回答老师问题 Ask and answer teacher"s questions |
PP/PPK | |||
CM/CMK | |||
过程能力与PPM之换算 Conversion of process capacity to PPM | 过程能力与西格玛水平 Process capability and sigma level | ||
过程能力与PPM Process capability and PPM | |||
小组练习:CPK计算 Group exercise :CPK calculation | |||
课程小结 Curriculum summary | 内容小结 Contents summary | 培训内容歌诀化记忆 Training content to memorize songs |
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回答学员问题及疑点澄清 Answer questions and clarification |
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主题/目标 Theme/objectives | 讲 师 lecture | 学 员 students | |
PPAP目的和意义 Purpose and significance of PPAP | a) 关键定义 key definitions | 提问及回答老师问题 Ask and answer teacher"s questions | |
b) PPAP的目的 the purpose of the PPAP | |||
c) PPAP适用对象 PPAP applies to objects | |||
d) PPAP流程图 The flow chart of PPAP | |||
PPAP提交的时机及三类情况 | a) 必须提交 Must submit | ||
b) 通知顾客 Inform the customer | |||
c) 不必自找麻烦 Don"t look for trouble | |||
小组练习 Group practice | |||
PPAP提交等级及主要内容 PPAP submission level and main content | PPAP提交等级确认-顾客-企业-供应商 PPAP submits level confirmation - customer - enterprise - supplier | 提问及回答老师问题 Ask and answer teacher"s questions | |
PPAP提交内容详解 PPAP submission details | 可销售产品的设计记录 Design records of marketable products |
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—专利权的零部件/详细数据 —Patented parts/details |
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—所有其他零部件/详细数据 —All other parts/details |
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工程变更文件 Engineering change document |
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客户工程批准(如果需要) Customer engineering approval (if required) |
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设计FMEA Design FMEA |
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过程流程图 Process flow chart |
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过程FMEA Process FMEA |
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控制计划 The control plan |
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测量系统分析 Measurement system analysis |
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全尺寸测量结果 Full size measurement results |
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材料、性能试验结果 Material and performance test results |
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初始过程研究 Initial process study |
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合格实验室文件 Qualified laboratory documents |
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外观件批准报告(AAR)(如需要) Exterior approval report (AAR) (if required) |
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生产件样品 Production sample |
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标准样品 Standard sample |
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检查辅具 Check the assistive devices |
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符合顾客特殊要求的记录 A record of meeting special customer requirements |
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零件提交保证书(PSW) Parts submission guarantee (PSW) |
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散装材料检查表 Bulk material checklist |
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| 案例研究 Case study | ||
PPAP提交结果及处理 PPAP submission results and processing | a) 完全批准,临时批准,拒收 full approval, provisional approval and rejection | 提问及回答老师问题 Ask and answer teacher"s questions | |
b) 完全批准后的实施要点 implementation points upon full approval | |||
c) 什么情况下可能会导致临时批准 under what circumstances may provisional approval be granted | |||
d) 临时批准的紧急应对及注意事项 Temporary approval of emergency response and precautions | |||
e) 批准记录的保存及更新 Approve record keeping and update | |||
课程小结: Curriculum summary | PPAP与APQP之关联 Association of PPAP and APQP |
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内容小结 Contents summary | 课程回顾 Curriculum review |
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回答学员问题及疑点澄清 Answer questions and clarification |
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讲师介绍:刘老师
资深国家注册顾问师。
教育背景Education:
Ø 1994年,郑州煤炭学院, 矿山机械
Zhengzhou Coal College, Mining Machinery
Ø 2004年,重庆大学,会计学
Chongqing University, Accounting
Ø 2013年,山东大学,工商管理硕士
Shandong University, MBA
Ø 2017年,南京大学,国际经济
Nanjing University, International Economics
专业资格Expertise Qualification:
² 1998年 德尔福-清华QS-9000评审员/Delphi-Qinghua QS-9000 Assessor
² 2001年 江苏省标准化从业资格证/ Jiangsu Province Qualification Certificate of Standardization
² 2002年 福特Q1-2002 /Ford Q1-2002 Training
² 2002年 美国品士ISO/TS16949评审员/USA Plxus ISO/TS16949 Assessor
² 2002年 美国MAS 六西格玛黑带/USA MAS 6 Sigma Black Belt
² 2002年 IRCA ISO9001注册评审员/IRCA ISO 9001 Auditor
² 2003年 SGM-QSB/ SGM-QSB Training
² 2003年 国家注册咨询师/Nation Registered Consultant
² 2004年 香港品质保证局 TL9000审核员/HKQAA TL9000 Assessor
² 2005年 英国TEC AS9100审核员/UK TEC AS9100 Assessor
² 2006年 法国贝尔 IRIS审核员/AFAQ AFNOR Certification, IRIS Auditor
² 2008年 国军标 GJB 9001审核员/GJB9001 Auditor
² 2013年 PMI 项目管理专业证书/PMI Project Management Professional
² 2015年 VDA VDA6.3过程审核员/VDA VDA6.3 Process Auditor
² 2016年 IATF 16949:2016培训师/IATF 16949:2016 Trainer
² 2017年 GM-BIQS /GM-BIQS Training
² 2017年 AS 9100D & AS9110 & AS9120培训师/AS 9100D & AS9110 & AS9120 Trainer
² 2017年 ISO/TS 22163培训师/ISO/TS 22163 Trainer
² 2017年 国军标 GJB9001培训师/GJB9001 Trainer
² 2017年 TL 9000(R6.0/5.5)培训师/TL 9000(R6.0/5.5) Trainer
工作经历Work Experience:
时期 | 工作单位 | 职务及工作描述 |
2014 up to now | 强思企管 | 全面质量管理、零缺陷质量管理、 IATF 16949、TL9000、AS9100及TS22163等质量体系及,多种管理工具、等质量高端课程特聘讲师 |
2004-2014 | 资深国家注册咨询师 | 资深国家注册咨询师Nation Registered Senior Consultant, ISO/TS16949、TL9000、AS9100及IRIS等质量体系专职顾问师、项目经理、咨询部经理、技术总监。ISO/TS16949, TL9000, AS9100 &IRIS Quality System Consultant, Project Manager, Consulting Dept. Manager and Technical Director. |
2002-2004 | 某国内知名光学元组件企业 | 副总Vice-general Manager、运营质量总监Quality Director, 全面负责公司质量管理工作, 制定质量战略与计划、质量体系和相关制度,质量改善,客户关系开发,实现企业的经营战略目标.Preside over total management of quality & quality system, Quality strategy and quality planning. |
2001-2002 | 某台湾知名电子技术/半导体/集成电路企业 | 品保部经理QA Department Manager, 负责质量体系、质量工程、IQC、IPQC、OQC、及实验室等的日常管理工作.Preside over management of quality system, QE, IQC, IPQC, FQA, OQC & Lab, etc. |
1998-2001 | 某模具制造,塑胶成型企业 | 体系高级专员/管理者代表Senior System Specialist & Management Representative, 负责QS9000的建立与维护、ISO/TS16949导入与推动、6σ推行、员工质量体系与质量管理方面的培训等.Preside over the work of QS9000, 6 Sigma, establishing system according to ISO/TS16949 and training the employee in system and quality, etc. |
1994-1998 | 某地方国营化肥厂 | 工艺工程师Process Engineer, 负责工艺开发、工艺管理、工艺优化、设备改造、技术革新、工业工程、专案改善等.Preside over Process development, process management, process optimization, equipment modification, technology innovation, industrial engineering, project improvement. |
工作专长Professional Skills:
质量管理培训Quality Management Training
Ø 零缺陷质量、QC新旧七大手法、量规仪器校验管理、抽样检验、品管圈、全面质量管理
Ø Zero defect quality ,QC 7 Tools,Gauge Calibration & Management,Sampling Inspection,QCC,TQM
技能提升与现场改善培训Professional Skills & Scene Improvement Training }
Ø 内部讲师培训、质量工程师、六西格玛绿带黑带、5S管理、工业工程、精益生产、过程审核、产品审核、防错、8D
Ø TTT,Quality Engineer,5S,6σ GB/BB,IE,Lead Manufacturing,TPM,JIT,VDA6.3,VDA6.5,Error Proofing,8D
工具运用培训Management Tools use training
Ø 项目管理、目标管理、实验设计、质量功能展开、价值工程、Minitab
Ø Project Management,Object Management,DOE,QFD,VE,Minitab
Ø 统计过程控制、测量系统分析、失效模式与后果分析、产品质量先期策划、生产件批准程序
Ø SPC,MSA,FMEA,APQP,PPAP
体系辅导System Consulting
Ø ISO 9001、ISO 14001、ISO 45001等基础体系辅导培训
Ø ISO9001,ISO14001,ISO 45001
Ø AS 9100、AS 9110、AS 9120、IATF 16949、BIQS、Q1、TL 9000、ISO/TS 22163、API、GJB/T 9001等专业体系辅导培训
Ø EN/AS9100,AS9110,AS9120,IATF16949,BIQS,Q1,TL9000,ISO/TS22163,JB/T9001,API
多种现场改善、质量管理等企业管理方面课程规划与专业讲师
Curriculum designer on enterprise management training course
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